With well over 10 years managerial and professional experience, including 8 years in the senior living world, Alicia has responsibility for overseeing daily business operations, assisting with resident inquiries, and providing support to co-workers and staff. In her work, her focus is on teamwork, commitment to resident satisfaction, and building a positive atmosphere in which a willingness to learn and grow is encouraged. Of her role on the All Seasons Rochester team, she says, “I love being part of a team that creates a happy and healthy environment for our residents to enjoy each day.” She quotes Steve Jobs, the late CEO of Apple Corporation, “The only way to do great work is to love what you do." Away from the office, favorite pastimes include spending time with her son, traveling, and rooting for all her favorite hometown Detroit teams, as well as the MSU Spartans… “Go Green!”
Meet the Team
All Seasons Rochester Hills offers distinguished care for seniors in Rochester Hills, MI. We are dedicated to the compassionate service of all our residents.
Alicia Cloven
Assistant Executive Director
Kathryn Andros
Director Of Sales & Marketing
While relatively new to the senior living industry, Kathryn Andros brings 30+ years of marketing experience to her role as Director of Sales & Marketing at All Seasons Rochester Hills. Her daily responsibilities include establishing referral-based relationships with current and prospective residents, educating prospective residents and their families on the many benefits of choosing award-winning All Seasons Rochester Hills, and providing direction to Sales Counselors. Kathryn finds it particularly rewarding helping guide families in their search for a safe and enriching community for their loved one’s next chapter. In her spare time, Kathryn volunteers with Sandcastles, a grief support group for children. Having grown up in St. Clair Shores and Grosse Pointe, Kathryn counts boating—as well as traveling, fine dining, and socializing—among her favorite leisure activities. Deeply committed to communicating effectively with residents, families, and the All Seasons community team, she is guided by the belief that staying optimistic makes anything possible!
Mark Misch
Director Of Life Enrichment
Mark Misch, Director of Life Enrichment, brings both professional experience and personal commitment to his role. Having acted as caregiver in his parents’ home since 2009, Mark is uniquely positioned to understand the importance of providing residents with a dynamic and engaging calendar of events. In his role, Mark enjoys that every day at All Seasons holds something new and says he finds residents’ upbeat response to his work “invigorating.” He describes his role on the All Seasons team as being “an important piece in the puzzle to uplift the resident experience.” Originally from Rochester, MI, Mark also spent 18 years in southern California. Mark has sung in the choir at his church for 20 years, and is also active with Avon Players, a Rochester community theatre group, having participated as both actor and production/crew.
Armando Xhajaj
Executive Chef
Armando Xhajaj is a resident of Shelby Twp and has been working in the hospitality and culinary industry for over 14 years. As Executive Chef, Armando is committed to working with his team to deliver an exceptional dining experience to residents daily. When not at work, Armando enjoys spending time with family and friends and making wine with his father. His guiding principle is “Use your smile to change the world, don’t let the world change your smile.”
Katheline Goforth
Dining Room Manager
A native Michigander who grew up down South, Katheline Goforth has been in the food and beverage industry for over 30 years, lending her talents to both fine dining restaurants as well as hotels. Her passion for food and talent for brightening people’s day are always at the heart of her work here at All Seasons. Katheline enjoys travel, reading, a good game of pickle ball and spending quality time at home. She enjoys putting a smile on residents’ faces and believes "joy is the best gratitude."
Jason Kohler
Executive Vice President, Senior Living
Born and raised in Flint, Jason Kohler has worked in Senior Living and adjacent industries for over 18 years. Since 2003, he has been involved in nearly every facet of senior care, including Independent and Assisted Living, Memory Care, and more. Jason’s prior experience in the Hospitality industry was incredibly helpful when refocusing his career on Senior Living. In his current role, his day-to-day involvement at the community primarily involves helping to support the work that happens in the field, spending quality time in the communities whenever possible. Jason is energized by serving others and loves making a resident’s day whenever and however he can. Outside of work, he plays competitive billiards and also enjoys snowboarding, working out, and spending time with family and friends. His guiding principle is “Take care of your associates. In turn, they will take good care of the residents, and the rest will take care of itself.” A quote that inspires him is, “Whether you think you can, or think you cannot, you’re right.” - Henry Ford
Adam Snyder
Senior Vice President Of Operations
Originally from Lancaster, PA, Adam Snyder has been involved in Senior Living since 2003. He now oversees the day-to-day operations for all Beztak Senior Living communities. Adam enjoys interacting with people every day and helping brighten lives. He has a passion for tackling issues and finds brainstorming and implementing new solutions very rewarding. Outside of work, Adam loves attending his kids’ sporting events, golfing, hiking, and fishing.
Joe Del Serrone
Senior Director Of Brand Management
Joe Del Serrone was born in Michigan and raised in Italy, where he began his career in hospitality over 20 years ago. His experience includes cruise ships, luxury hotels and apartment management. Joe has worked in Senior Living since 2014, currently leading world-class brand initiatives to ensure a consistent and compelling brand experience globally across the All Seasons communities. Joe enjoys getting to know people and strives to make a positive difference in the lives of residents and team members. When not at work, Joe enjoys cooking, Italian music, travel and quality time with family and friends.
Daniel Novak
Corporate Director Of Food And Beverage
Daniel Novak a native Detroiter has been working in management, food service, and senior living for over 20 years. His day-to-day responsibilities include working with our culinary teams developing dining programs, setting and maintaining standards, verifying food safety compliance and ensuring quality. Dan treats each day as an opportunity to exceed our residents expectations by creating a spectacular dining experience from start to finish inclusive of food, ambiance, décor and service. When not at work, he enjoys cooking for family and friends, dining out trying new restaurants, and fishing and spending time at his cottage in Northern Michigan.
Peter Richardson
Regional Director of Operations
With 15 years of experience in senior living, including 12 years of oversight experience at the community and regional level, Peter is well-positioned for his role as Regional Director of Operations, Senior Living. He is currently responsible for overseeing the All Seasons senior living communities in Michigan, including: All Seasons Rochester Hills, All Seasons Birmingham, and All Seasons West Bloomfield. In addition to providing operations and sales support to on-site teams, Peter especially enjoys his part in positively impacting the lives of both residents and the All Seasons team members entrusted to care for them. In terms of his philosophy in approaching his work, he says, “Always do the right thing with an abundance of pride, passion, and purpose!” This is a motto he works hard to impart in all areas of the All Seasons community operations. Born and raised in Flint, MI, he enjoys spending time with his family, as well as golfing and being outdoors.
Natalie Stringer
Director Of Artistic And Intellectual Planning
Originally from Washington D.C., Natalie brings over ten years’ experience in performing arts, nonprofit administration, and arts conference programming and producing to her role. As Director of Artistic and Intellectual Planning, she is responsible for curating and overseeing the artistic and educational programs for the All Seasons senior communities in MI, AZ, and FL. More specifically, Natalie actively conceptualizes, develops, maintains, and controls the vision, venue, and content that shapes the artistic, educational, and cultural programming of the All Seasons communities. Natalie believes there’s no better feeling than witnessing a room of strangers form an innate bond because of a shared art experience. When not working, she enjoys travel, exploring the outdoors, writing, and seeing as many new performers as she can. A quote that inspires her is “The purpose of art is to lay bare the questions that have been hidden by the answers.” (James Baldwin).
Erica Patterson
Director Of Clinical Compliance
As Director of Clinical Compliance with All Seasons, Erica puts her 28 years of experience in senior living, including 16 as Director of Nursing at a skilled care/assisted living facility, to work ensuring that care provided at All Seasons meets the highest possible standard for our residents. Erica conveys that she loves being able to bring compassion and empathy to the lives of those who she says have, “laid the groundwork for us.” Over the course of her work, she says, she has learned, “People will forget what you said, they will forget what you did, …but they will never forget how you made them feel.” Erica’s top priority is to foster an atmosphere in which every member of the All Seasons team knows their contribution is valued. After all, a great team is the foundation of great care! Originally from Detroit, Erica loves to cook and bake for family gatherings. When she has time, she also loves scouring bookstore shelves for the next great mystery novel!